Refund Policy

1. Refund Eligibility

We strive to ensure complete satisfaction with our services. Refunds may be considered under the following circumstances:

  • Service not delivered as agreed in the contract
  • Technical issues preventing service delivery
  • Project cancellation before significant work has begun

2. Refund Process

To request a refund:

  1. Contact us at hi@blinsoft.tech with your refund request
  2. Include your project details and reason for refund
  3. Allow 5-7 business days for review
  4. If approved, refund will be processed within 10-15 business days

3. Non-Refundable Items

The following are not eligible for refunds:

  • Completed work that meets agreed specifications
  • Custom development work that has been delivered
  • Services that have been fully utilized
  • Third-party costs and expenses

4. Partial Refunds

In some cases, partial refunds may be offered based on:

  • Work completed vs. work remaining
  • Project stage at time of cancellation
  • Resources already allocated

5. Refund Methods

Refunds will be processed through the original payment method. Processing times may vary depending on your payment provider.

6. Disputes

If you disagree with our refund decision, you may:

  • Request a review by our management team
  • Provide additional documentation supporting your claim
  • Seek mediation if necessary

7. Changes to Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.

8. Contact Us

For any questions regarding our refund policy, please contact us at hi@blinsoft.tech