Refund Policy
1. Refund Eligibility
We strive to ensure complete satisfaction with our services. Refunds may be considered under the following circumstances:
- Service not delivered as agreed in the contract
- Technical issues preventing service delivery
- Project cancellation before significant work has begun
2. Refund Process
To request a refund:
- Contact us at hi@blinsoft.tech with your refund request
- Include your project details and reason for refund
- Allow 5-7 business days for review
- If approved, refund will be processed within 10-15 business days
3. Non-Refundable Items
The following are not eligible for refunds:
- Completed work that meets agreed specifications
- Custom development work that has been delivered
- Services that have been fully utilized
- Third-party costs and expenses
4. Partial Refunds
In some cases, partial refunds may be offered based on:
- Work completed vs. work remaining
- Project stage at time of cancellation
- Resources already allocated
5. Refund Methods
Refunds will be processed through the original payment method. Processing times may vary depending on your payment provider.
6. Disputes
If you disagree with our refund decision, you may:
- Request a review by our management team
- Provide additional documentation supporting your claim
- Seek mediation if necessary
7. Changes to Policy
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.
8. Contact Us
For any questions regarding our refund policy, please contact us at hi@blinsoft.tech